FAQs
How long does it take for my order to arrive?
All orders are dispatched within 3 business days. Delivery typically takes 3–4 business days after dispatch, though timelines may vary based on your location or courier partner.
Can I track my shipment?
Yes! Tracking details will be shared once your order is shipped so you can follow your parcel.
Do you ship internationally?
Currently, Amivastra ships only within India.
What payment options are available?
We accept major credit/debit cards, UPI, and other online payment gateways. International cards are not supported.
Can I cancel or modify my order?
We do not allow cancellations or modifications once an order is placed. Each order is handled carefully and shipped promptly, so please review your details before confirming.
How do I place an order?
Browse products on our website, add your selections to the cart, and complete checkout with your shipping and payment information.
I didn’t receive an order confirmation email. What should I do?
Check your spam or junk folder. If you still don’t see it, verify your email address and contact us at [email protected].
Can I return my order?
Returns are not available at the moment.
Can I exchange my order?
Yes, exchanges are allowed only for size or fit issues.
- Request must be made within 3 days of delivery.
- Every outfit has a 1–2 inch margin for easier alterations.
How do I choose the right size?
Refer to the size guide on the product page. Each product includes brand-specific measurements for accurate selection.
How should I care for my garments?
Most items are recommended for dry cleaning. Hand-wash only if specified, and for hand block prints, soak in salt water first.
How can I check if a product is available in a specific size or style?
Check the product listing on the website. If it’s sold out, contact [email protected] for restocking updates or alternatives.
Do you offer discounts or coupon codes?
Yes, we occasionally share promotions. Stay updated by following Amivastra on Instagram or subscribing to our newsletter.
How do I apply a voucher or coupon code?
Enter the code in the promo code field during checkout before finalizing your purchase.
Is your clothing ethically made? What materials do you use?
We use traditional and authentic textiles while supporting artisans. Our production focuses on ethical practices without compromising style.
How can I contact customer support?
Reach out via email at [email protected] or through our website contact form for prompt assistance.
How is my personal information handled?
We respect your privacy. Your information is used only to process orders and improve your experience. It is never shared, except with trusted delivery or payment partners.